Terms and Conditions
Last Updated: [11 April, 2025]
By using, having access to, or utilizing VJStravel.com and its services, you agree to comply with and be bound by the following terms and conditions. Your continued use of the website constitutes acceptance of these terms.
1. Reservation Guidelines
- All bookings are subject to availability and confirmation.
- Users must provide accurate and complete personal information (e.g., full name, contact details, passport information) when making reservations.
- VJStravel.com reserves the right to cancel or modify reservations if incorrect or fraudulent information is provided.
- Special requests (e.g., dietary restrictions, room preferences) are not guaranteed unless explicitly confirmed in writing.
2. Terms of Payment
- Full payment is required at the time of booking confirmation unless otherwise stated.
- Accepted payment methods include major credit/debit cards, bank transfers, and approved digital wallets.
- Currency conversion fees may apply for international transactions, and these are the responsibility of the user.
- In case of failed or declined payments, VJStravel.com reserves the right to cancel the reservation without prior notice.
3. Cancellation & Refund Policy
- Cancellation terms vary depending on the service provider (e.g., airlines, hotels, tour operators). Users are advised to review specific cancellation policies before booking.
- Refunds, if applicable, will be processed within 7–14 business days and credited to the original payment method.
- No-shows or late cancellations may result in forfeiture of the entire payment.
- VJStravel.com is not responsible for refund delays caused by third-party providers or financial institutions.
4. User Responsibilities & Prohibited Conduct
- Users must comply with all applicable laws and regulations when using the website.
- Prohibited activities include, but are not limited to:
- Fraudulent transactions or chargeback abuse.
- Unauthorized access to accounts or systems.
- Posting false reviews, spam, or malicious content.
- Scraping, copying, or redistributing website content without permission.
- Violations may result in account suspension, legal action, or reporting to authorities.
5. Liability Limitations
- VJStravel.com acts solely as an intermediary between users and service providers (e.g., airlines, hotels). We are not liable for:
- Travel disruptions (e.g., flight delays, cancellations, natural disasters).
- Loss/theft of personal belongings, accidents, or injuries during travel.
- Errors in pricing or descriptions provided by third-party vendors.
- Users are advised to obtain travel insurance for unforeseen circumstances.
6. Privacy & Data Protection
- Personal data collected during bookings will be used in accordance with our Privacy Policy.
- Payment details are encrypted and processed securely; VJStravel.com does not store full credit card information.
- Users consent to receiving transactional emails (e.g., booking confirmations, policy updates). Marketing communications can be opted out.
7. Intellectual Property Rights
- All content (text, images, logos, videos) on VJStravel.com is owned by or licensed to us and protected under copyright law.
- Unauthorized reproduction, modification, or commercial use of content is strictly prohibited.
- Trademarks and service marks displayed on the website belong to their respective owners.
8. Amendments to Terms
- VJStravel.com reserves the right to modify these terms at any time without prior notice.
- Continued use of the website after changes constitutes acceptance of the revised terms.
- Users are responsible for regularly reviewing the latest version of the Terms & Conditions.
9. Governing Law & Dispute Resolution
- These terms are governed by the laws of [Your Jurisdiction].
- Disputes shall first be resolved through negotiation. If unresolved, they will be settled in the courts of [Your Jurisdiction].
10. Contact Information
For questions or concerns regarding these terms, please contact:
- Email: support@vjstravel.com
- Phone: [+1-877-873-3074]